We are a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with us at kelvarabiz@gmail.com and provide a clear photo showing the issue. There is no need to return the damaged product.

Please note that K. Elvara will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color.